Success story of delivery a used Komatsu excavator

Client Background

Client Name: An international construction company in Africa
Project Location: A major city in Africa
Project type: large infrastructure construction project
Equipment Requirement: Used Komatsu PC300 Excavator

The construction company was working on a major infrastructure construction project and needed to complete the work within a strict timeframe.

They faced the following challenges:

1. Equipment shortage: The demand for equipment increased dramatically at the start of the project and the supply of used excavators on the market was tight.
2. Delivery time pressure: The project schedule required the equipment to arrive on time to avoid project delays and additional costs.

Solution

1. Accurate delivery time: We promise to complete the equipment delivery within the specified time and provide a detailed delivery plan to ensure customers have a clear understanding of the delivery time.
2. Efficient logistics management: By optimising logistics and transport arrangements, we ensure the smooth delivery of equipment from Shanghai to sites in Africa and provide real-time tracking services to ensure the equipment arrives on time.

Implementation Process

1. Equipment preparation: We carried out a thorough inspection and maintenance of the Komatsu PC300 excavator to ensure that the equipment was in the best condition and met all international standards.
2. Transport Arrangement: We chose the most suitable mode of transport and worked with a professional logistics company to ensure that the equipment arrived at its destination safely and quickly.

Results

1.On-time delivery
The equipment arrived at the site on schedule, enabling the progress of the project to proceed as planned. The construction company avoided additional costs and schedule delays that might have arisen due to equipment delays, and successfully completed a critical phase of the project.
2.Customer Feedback
Customers are very satisfied with our services, especially in terms of on-time delivery and equipment quality. They said that Whale Leap Tech’s professional services helped them save time and cost and improve engineering efficiency.
3.Follow-up co-operation
Due to the success of this co-operation, the client decided to continue the long-term relationship with us and recommended our services to other project managers.

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We can provide not only single machine, but also complete production plant with our powerful technical support.We can provide not only single machine, but also complete production plant with our powerful technical support.

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